Terms & Conditions - Privacy Policy

The following terms and conditions apply to all design services offered by kfd Creative Solutions / Karen Falconer.

By requesting services from kfd Creative Solutions / Karen Falconer you are agreeing to the following terms and conditions, whether or not you have been provided with a copy.

If you have any questions regarding these terms and conditions, please contact kfd Creative Solutions. 

Copyright on all works remains the property of kfd Creative Solutions on an 'All Rights Reserved' basis unless written agreement is made for full copyright to be passed to the client. In any event, kfd Creative Solutions retains the right to use the final artwork in any portfolios or for marketing/advertising of its services, both on and offline.

The copyright of any earlier concepts or design ideas that may have been supplied to you to in the design process also remains with kfd Creative Solutions - we retain the right to use such initial concepts in future projects.

Cancellation Rights
You have a right to cancel your order at any time. In the event of cancellation you will be invoiced for the cost of the work carried out to date based on our hourly rate. If no work was completed, you will not be charged.

Kfd Creative Solution accepts payment by cheque, bank transfer, and debit card, within 7 days of the date on the invoice.

We reserve the right to withhold final design files or withdraw all web pages until full payment has been received for a project.

Any payment returned by our bank will incur an administration charge. This will be invoiced and added to the outstanding debt owed by the client.

Recommended Suppliers
Kfd Creative Solutions may use third party suppliers to work along side us on your design project. These may include printing firms, copywriters and web developers.

Design Service Terms
Kfd Creative Solutions reserves the right to refuse to commit to any project that we may judge as unfit due to content or otherwise.

The acceptance of a project shall be deemed as a contractual agreement between the client and kfd Creative Solutions. We cannot always guarantee to start work immediately on a project but will inform the client of estimated timescales upon acceptance of the project.

Photographs, images and text supplied by the client must be the clients own or licensed for use by the client. Kfd Creative Solutions cannot be held responsible for any breach of copyright or any other right caused by reproduction of materials supplied by the client.

The copyright for all material provided by kfd Creative Solutions, such as graphics, photographs and text, will remain the property of kfd Creative Solutions until full payment has been made.

Privacy Policy
kfd Creative Solutions is strongly committed to protecting your privacy. Any information we collect from you is used only to process your order. Protecting your privacy is a significant part of our commitment to providing you with a high quality shopping experience.

We are the sole owner of the information collected on this site. We will never sell, share or rent this information to others – ever!

The information we will collect from you in order to work on your design project includes your name, address, phone number, and email address along with any relevant payment information. If we have trouble processing an order, we will use this information to contact the customer.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, please let us know and we will delete or correct it promptly.

At kfd Creative Solutions, your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site or your dealings with us, please contact us and let us know.

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